Reference

hokipay Privacy Policy for Indonesian Accounts

Our hokipay Privacy Policy explains what account, device and wallet data we use when you move from mobile login to the lobby.

Account dataWallet recordsCookie choicesAccess requests

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How DANA and QRIS Data Is Used

hokipay Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy describes how we receive and use details connected with your account, including your phone verification status, login events, device type and payment references. When you choose DANA, OVO, GoPay or QRIS, we may keep a transaction reference, amount, status and time so we

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can match a cashier event with your account without storing a wallet password. Bank transfer and virtual account records can include the receiving bank rail, such as BCA, BRI, Mandiri or BNI. We use these details for account access, payment reconciliation, fraud checks, support responses and
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required record keeping. We do not treat a game choice such as Speed Baccarat or Mahjong Ways 2 as a reason to collect unrelated data. Access to our services depends on local law, and this policy applies to processing connected with hokipay where local law permits.
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Updates will appear on this page with their effective date.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY SUPPORT

Get Privacy Help Near Cashier

A clear support path matters when a wallet record or account detail looks wrong. Start from the support route shown after you sign in, and include the account phone number, payment rail and reference rather than sending a wallet password. We use those details to locate the right record while keeping your request limited to the Privacy Policy issue.

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Account access

If your phone verification or mobile-browser login does not match our records, use the account support route and describe the step where access stopped. We may ask for a safe identity check.

Wallet records

For a DANA, OVO, GoPay or QRIS query, send the payment reference and status shown near the cashier path. We use that reference to locate the matching record without requesting your wallet PIN.

Data requests

To ask about a stored detail, correction or deletion, contact us through the support path attached to your account. State the request clearly so we can verify ownership before making a change.

ACCOUNT CONTROLS

Account Security Across Mobile Devices

We handle privacy through practical controls rather than broad promises. A phone verification step helps connect a person to an account, while device and login records help us investigate unusual access.

Data collection

We collect details needed for account creation, phone verification, login protection, payment matching and support. Your selected lobby activity, such as Valorant or Super Bingo, is handled in connection with account operations.

Cookies

Cookies and similar browser storage can keep a session active, remember basic choices and help us detect repeated login problems. You can manage browser storage, though changing it may interrupt account access.

Account security

We use phone verification, login records and device signals to reduce account misuse. Never share a password, wallet PIN or one-time code with a person claiming to handle your privacy request.

Data retention

We retain account, payment and support records for the period needed to operate services, resolve disputes, meet legal duties and protect the account. When a record is no longer needed, we remove or restrict it.

Policy changes

If our data practices change, we will place the revised Privacy Policy on this page and update its effective date. Check this page before using your account after a material policy change.

Your requests

You may ask what personal data we hold, request a correction or ask about deletion where applicable. Contact us through the account support path; we verify the request before releasing or changing data.

Privacy Policy Questions About hokipay

These answers address the searches we hear most often about the hokipay Privacy Policy. They explain wallet references, browser data, account access and requests in plain terms, while any service availability or eligibility remains dependent on local law.

It covers account details, phone verification, login and device records, cookies, payment references, support requests, retention and your available data requests. It applies to processing connected with your hokipay account.

Our Privacy Policy describes keeping payment references, status and timing for reconciliation, not your wallet PIN. Do not send a DANA, OVO, GoPay or QRIS PIN to support.

Phone verification helps connect you with the correct account and supports access checks when a mobile browser or desktop login looks unusual. Account access depends on local law and our stated checks.

Yes, where applicable, you can ask what personal data we hold through the support path attached to your account. We verify ownership before discussing account, wallet or device records.

Send a correction request through account support and identify the inaccurate detail, such as a phone record or payment reference. We may ask for verification before changing the stored data.

We keep records for operational, dispute, security and legal needs, then remove or restrict them when they are no longer required. The relevant period can differ by record type and local law.

Use the support path shown after account access and state whether your request concerns cookies, deletion or another Privacy Policy matter. We will explain the available action after verifying your account.

hokipay Privacy Policy for Indonesian Accounts

Get Privacy Help Near Cashier

Account access

Wallet records

Data requests

Account Security Across Mobile Devices

Data collection

Cookies

Account security

Data retention

Policy changes

Your requests

Privacy Policy Questions About hokipay

01 What does the hokipay Privacy Policy cover?

02 Does hokipay store my DANA or QRIS wallet PIN?

03 Why does hokipay need phone verification?

04 Can I request a copy of my hokipay data?

05 How do I correct an error in my Privacy Policy data?

06 How long does hokipay keep account and payment records?

07 How can I ask hokipay about cookies or deletion?

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